1. When will my order ship?
We need an average of 1 business day to process your order, before it is shipped out. Orders placed on Friday will be processed on Monday as our warehouse is closed on weekends.
Shopping for the 2017 Christmas Holiday? Please note these cutoff dates for shipping below as your order must be placed on this day to ensure arrival before Christmas:
- Standard – December 12th 2017
- Expedited – December 15th 2017
- Two-Day – December 18th 2017
- Overnight – December 19th 2017
2. Where do you ship from?
All orders ship from our centrally-located U.S. warehouse.
3. What are my shipping options for USA?
- Standard (4-7 business days): USPS First Class Mail* - $0 per item… yes, FREE!
- Expedited (2-3 business days): USPS Priority Mail* - $6.99 per item.
- Two Day : Fedex 2 day shipping - $15.99
- One Day: Fedex Standard overnight - $22.99
Delivery to PO Box, Alaska/Hawaii, Protectorates, APO/FPO may vary and are not guaranteed.
4. What are my shipping options for Canada?
- Standard (7-14 business days): USPS International First Class Mail (NO TRACKING ID) - Each item $8.99.
- Expedited (5-8 business days): USPS International Priority Mail - $24.99 per item.
5. What are my international shipping options?
- Standard (14-21 business days): USPS International First Class Mail (NO TRACKING ID) - First item $14.99 and additional item will $4.00 per unit.
- Expedited (5-10 business days): USPS International Priority Mail - First item $34.99 and additional item will $7.00 per unit.
- Expedited (5-8 business days): USPS International Priority Mail - $44.99 per item.
*Note: Due to custom clearance, International Shipment delivery time is NOT guaranteed
I HAVE A DIFFERENT QUESTION
How do I track my order?
Due to the variety of channels our products are sold through, we have provided detailed information in the Order Information section of our Support Portal. Please click here and view the "How do I track my order?" section. If you are still unable to find your tracking number or need further assistance, please email us at firstname.lastname@example.org, be sure to include your name and order number so we can look up your order details faster.
Do you ship combined orders?
We are unable to combine orders you placed at different times, however multiple items within the same order will ship together.